Refund Policy

We review refund requests fairly based on the circumstances of the transaction. The following core principles apply:

• Orders are evaluated against the services and deliverables agreed upon at purchase.
• Refund eligibility depends on whether the order is unpaid, pending, in progress, published, completed, or cancelled.
• Completed services are generally not refundable solely because a customer changes their mind.
• If a service cannot be fulfilled as agreed, an appropriate refund, correction, or other lawful remedy may be available.
• Partial refunds may be considered when only part of an agreed service has been delivered.
• Payment reversals, refunds, and credits must be recorded through the appropriate financial process.

We encourage customers to contact us promptly when they discover an issue so that we can review it while relevant information is available.

A guest post order involves a publishing placement on an eligible third-party website. Refunds may be available in circumstances such as:

Once a Publisher has accepted an assignment, started article preparation, or begun another agreed chargeable activity, cancellation may become subject to additional restrictions. GPLinkIT will consider:

• The amount of work already completed.
• Whether writing or editorial services were separately purchased.
• Whether the Publisher has incurred legitimate non-recoverable costs.
• Whether publication or another deliverable has already been completed.

A guest post placement is generally considered delivered when the agreed publishing work has been completed and the corresponding live published article URL has been provided.

Publisher websites are independently owned and operated, and their availability or content can change over time. If a published backlink or article is removed, the Buyer may contact GPLinkIT with the order reference.

Where an applicable order-specific retention commitment exists, remedies may include: requesting restoration, correcting the issue, offering a comparable replacement with agreement, or providing an eligible refund or credit.

Guest post publishing and backlink services do not guarantee particular search engine outcomes. Refunds are not automatically available merely because of changes in:

We evaluate service delivery according to the agreed publishing requirements, not an expectation of guaranteed algorithmic performance.

Marketplace orders may include optional article writing or editorial preparation. Refund eligibility depends on completion status:

SEO management software memberships (Free, Pro, Agency) are independent commercial offerings separate from marketplace guest post purchases:

WooCommerce records product purchases, payment status, refunds, and related order details. A checkout order marked Pending Payment or On Hold does not indicate that GPLinkIT has received funds.

If payment was never collected, the appropriate action is cancellation of the unpaid order rather than a monetary refund. If funds were collected but the order remains incorrectly recorded, we will review gateway records and arrange a prompt correction.

A partial refund may be considered where only part of a multi-item order cannot be delivered, some placements succeed while others fail, or an optional service was partially completed.

Example: If a Buyer orders three separate publishing placements and only two are delivered, the undelivered placement will be reviewed independently rather than automatically cancelling the entire multi-item order.

When a refund is approved, GPLinkIT determines the method according to the original transaction, payment provider capabilities, and law:

To request a refund or report an unfulfilled order, contact GPLinkIT through our Contact Page or support channels. Please include:

1. Your WooCommerce order number.
2. The email address associated with the purchase.
3. The relevant publisher website or membership plan.
4. A clear explanation of the issue with supporting screenshots or URLs.
5. The published article URL (for guest post delivery claims).
6. Your preferred resolution (correction, replacement, or refund).

GPLinkIT will review the order details, placement terms, publisher communications, and delivery evidence. Possible outcomes include:

Once a refund is approved, we initiate the process through the respective payment gateway. Processing times vary by gateway: credit cards and bank transfers typically require several business days depending on bank network procedures and currency conversions.

Internal approval is not the same as confirmed receipt of funds by the customer. Any legally mandated refund deadlines take precedence.

Seller earnings are tied to confirmed payment, publishing completion, delivery review, and settlement conditions. If an order is refunded or cancelled, unsettled Seller earnings may be adjusted accordingly.

We will not automatically impose unapproved commission deductions or financial clawbacks without considering contractual terms, transaction evidence, and legal requirements.

We encourage customers to contact GPLinkIT first so payment concerns can be reviewed promptly. When a chargeback is filed, GPLinkIT will submit order records and verified live delivery URLs to the payment provider.

We may temporarily hold disputed transactions while under investigation to prevent duplicate refunds or unauthorized activity.

GPLinkIT may update this Refund Policy to reflect changes in marketplace operations, payment gateways, or legal requirements. Updated policies will display a revised date. Changes will not retroactively alter rights established under completed transactions.

For questions about refund eligibility, cancelled publishing orders, or membership billing: